Marissa Mann
Customer Service Rep.
- Role
- Customer Service Representative Team Lead at Crowne Plaza® Hotels & Resorts
- Location
- Ventura, CA, US
- LinkedIn followers
- 500 followers
About Marissa Mann
Marissa is an adaptable and efficiency-oriented Sales Representative with over six years…
Experience
Customer Service Representative Team Lead
Crowne Plaza® Hotels & Resorts
Jul 2016 — Present · Ventura, CA, US
Assisted guests in reservations, up-selling rooms and answered questions in an informative manner. Provided guest tours and information regarding the amenities provided for renting out meeting rooms and banquet rooms. Recorded details of customer concerns and actions taken. Referred customers to supervisors, managers, or others who can help when needed. Provided training new employees in a timely efficient matter.
Education
Ventura College
In progress, International Business
2017 — 2020
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