Marissa Ward

Experience

1. Internal Communication Specialist

   Acentra Health

   Oct 2023 — Present

   Current responsibilities include:• Partner with stakeholders across the organization to plan and execute internal communication strategies that keep employees informed, engaged, and aligned with company goals.• Draft, edit, and review company-wide messaging to ensure clarity, consistency, and alignment with our mission, vision, and values.• Lead strategic communication campaigns for key initiatives including open enrollment, domain migration, performance reviews, goal-setting, and employee engagement.• Manage and maintain the company intranet as a go-to source for company news, incorporating employee feedback to continuously improve the platform.• Track and analyze performance metrics for the weekly employee newsletter and company intranet to inform content and engagement strategy and demonstrate ROI.• Support executive communications with clear, consistent messaging.Key achievements:• Launched and scaled a weekly employee newsletter, building a repeatable process for continuity and reviewing content for alignment and clarity.• Led the transition to a new intranet platform, resulting in increased engagement and higher open/read rates on company updates.• Played a key role in supporting employees through a successful merger and acquisition, including change management and domain migration across internal systems.

Education

• University of Northern Colorado

  Bachelor of Arts (B.A.)

  2008 — 2013