Marissa Lombrano Nava

Operations and Organizational Development Professional | M.A. Organizational Psychology

Role
Member Success Manager at Convene
Location
Las Vegas, NV, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Marissa Lombrano Nava

Hello!Thanks for stopping by! I\'d like to share my top two core values with you: loyalty and honesty. These values are the foundation of everything I do, both professionally and personally. I am always striving for excellence and am extremely passionate about communication, interpersonal relationships, and creating effective systems. I have over 10 years of experience working in various roles, including account management, operations, sales, event planning, and marketing. My passion for building strong relationships has allowed me to work across different industries, such as consulting, financial services, and real estate investments.I hold a Bachelor\'s degree in Communication Studies with a minor in Business Administration from Loyola Marymount University. Additionally, I have a Master\'s degree in Organizational Psychology from Vanguard University of Southern California. I am committed to continuing to help others and nurture strong leaders to better serve their organizations.

Experience

  1. Member Success Manager

    Convene

    Dec 2023 — Present

    Analyze leadership assessments and organizational surveys, producing comprehensive reports that drive informed decision-making and strategic planning. Manage member onboarding, ensuring seamless integration and comprehensive insights. Distribute development assessments, compile reports, supporting organizational development. Monitor onboarding progress, facilitating smooth transitions and member satisfaction. Cultivate strong client and stakeholder relationships through proactive communication. Streamline member onboarding for key programs, delivering crucial personal insights, proactive communication, virtual program facilitation, and responsive support. Develop and implement creative strategies to enhance member engagement, improving program completion rates and satisfaction.

Education

  • Vanguard University of Southern California

    Master's degree, Organizational Psychology

  • Loyola Marymount University

    Bachelor's degree, Communication Studies

    2010 — 2014

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Marissa Lombrano Nava — Member Success Manager at Convene in Las Vegas, NV, US | Unifers