Marissa Jones
Director @ PitchBook Data | Customer Success
- Role
- Director, West Coast Customer Success at PitchBook
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Marissa Jones
I am a Director of Customer Success at PitchBook, a leading provider of financial information technology. I have a Bachelor of Business Administration in Marketing from the University of Washington, where I also earned a Certificate of International Studies in Business and a French minor. I have strong communication and time management skills, as well as a passion for delivering value and satisfaction to our clients.As a Director of Customer Success, I lead a team of customer success managers who are responsible for ensuring the retention, growth, and advocacy of our global accounts. We work with our clients to understand their needs, goals, and challenges, and to provide them with tailored solutions and insights using the PitchBook Platform. I also collaborate with our sales, marketing, and product teams to provide feedback and suggestions for improving our offerings and processes. I enjoy working in a dynamic and fast-paced environment, where I can leverage my bilingual skills and cultural awareness to build long-lasting relationships with our diverse and global clientele.
Experience
Director, West Coast Customer Success
Oct 2022 — Present · Seattle, WA, US
PitchBook is a Seattle-based financial information technology provider. Their core offering is the PitchBook Platform, award-winning data and analysis software that provides insight into private and public companies, global M&A, private equity and venture capital activity, along with the limited partners, investors, funds and advisors involved.
Education
Université de Montpellier Paul-Valéry
French Studies
2012 — 2013
UW Foster School of Business
Bachelor of Business Administration (BBA), Marketing, French Minor
2009 — 2014
Skills
- International Business
- English
- Teamwork
- Event Planning
- Microsoft Word
- Advertising
- Communication
- Leadership
- Event Management
- Customer Service
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Microsoft Powerpoint
- Public Speaking
- Time Management
- French
- Social Media
- Business Development
- Microsoft Office
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