Marisin G.
Senior Claims Manager @El Pollo Loco, Inc.
Signup · Get unlimited contacts
WORK HISTORY
Senior Claims Manager @El Pollo Loco, Inc.
Costa Mesa, CA, US
Managed the operations of the workers’ compensation and general liability claims practice to meet operational, financial, and service requirements involving oversight of intake processing of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. • Sustained and strengthened key and cross-functional stakeholder relationships with the third-party administrator (TPA) such as insurers and brokers, preparing loss analyses and budgets.• Monitored and upheld best practices to ensure complete and thorough claim settlements, legal reviews, and investigations following company policies and insurance industry regulations.• Recognized as a critical contributor for a COVID-19 safety program, providing employee education regarding workers’ compensation rights, informing parties of risks, and administering benefits.• Effectively led department staff, monitoring performance and communicating expectations as well as providing coaching and mentoring to enable professional development and goal attainment. • Oversaw all facets of core functions including working with defense attorneys, conducting investigations, negotiating settlements, and participating in depositions, settlement conferences, arbitrations, mediations, hearings, and trials as required.
EDUCATION
Long Beach City College
Associate of Arts (AA), Business Administration and Management, General
DeVry University
Bachelor of Science - BS, Technical Management, Human Resources
Insurance Educational Association (IEA)
WCCA - WC Claims Administration Certificate, WCCP - WC Claims Professional Designation
ABOUT MARISIN G.
SENIOR CLAIMS & RISK MANAGER with extensive experience employing expertise spanning workers’ compensation, general liability, claims management, litigation, and safety to inform organizational strategy, policies, and procedures. Analytical problem-solver with a proven record of directing critical negotiations and managing cross-functional relationships to mitigate risk exposure, achieve resolutions, and safeguard compliance. Dedicated leader skilled at communicating with stakeholders at all levels to convey industry best practices to protect the company and employees.Areas of Expertise:Compliance ManagementStrategic Leadership Workers’ CompensationRisk ManagementGeneral Liability Claims Management Litigation StrategyWorkplace SafetyStakeholder Relations
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.