Marisa Tichenor

Account Executive Gallagher

Role
Director of Client Management at Humana
Location
Louisville, KY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Marisa Tichenor

Health care executive with record of success developing innovative sales and marketing strategies and leading account management teams to exceed sales and engagement targets in the health and productivity arena. Strong relationship-building skills with ability to create productive partnerships with external and internal partners committed to engaging organizations and employees to improve health outcomes and long-term wellbeing. Adept at tracking and analyzing data to identify trends, contain costs and direct the creation of process improvement projects. Skilled communicator, facilitator and coach with experience developing associates to optimize productivity and results.

Experience

  1. Director of Client Management

    Humana

    Feb 2018 — Present

    Leading a team of Client Executives overseeing portfolios of large employers with 100 to employees. Coaching a highly successful, cohesive team following merger of the Ohio and Kentucky sales offices. Creating opportunities for safe, open, and constructive conversations around diversity and inclusion to improve our team’s cultural competency and work life.

Education

  • Western Kentucky University

    Bachelor’s Degree, History, English, Secondary Education

    1987 — 1991

  • Spalding University

    Master’s Degree, Business Communication

    2004 — 2007

Skills

  • Brokers
  • Employee Benefits
  • Disability Insurance

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Marisa Tichenor — Director of Client Management at Humana in Louisville, KY, US | Unifers