Marisa Pollock

About Marisa Pollock

If you can’t figure out your purpose, figure out your passion. For your passion will lead you right into your purpose.” - T.D. Jakes Passion is what drives us every day to achieve the impossible. My passion is people. As a leader I am passionate about my team, connecting with them, bringing ideas together to change an outcome for a customer or drive future growth. I am passionate about customers who fly the aircraft that I have supported throughout my 26 years at Textron Aviation. Passion is what drives me to do the impossible every day for my customers and ensure they stay in the air so they can continue to meet their business needs. I have enjoyed many positions throughout my career in production control and logistics, supply chain and operations, all were focused on providing the right part at the right time. As an operations manager for our main metal bond facility I was responsible for supplying parts for over 20+ production models across all Textron Aviation facilities. This was one of the most challenging roles of my career and helped prepare me for a position within aftermarket working directly with our aircraft customers. Currently, I am the Director of Customer Support for aftermarket parts and distribution, leading a skilled team of service experts that provide 24/7 parts support for over aviation customers around the world. Outside of work, I am a volunteer for the Wichita Children’s Home and on the board of directors for the Kansas Hispanic Education and Development Foundation. I am also an avid Chiefs fan and you will see me at as many home games as I can attend.

Experience

1. Director Customer Support Global Parts and Programs

   Textron Aviation

   Sep 2019 — Present

Education

• Newman University

  Bachelors