Marisa Perez

Operations Lead - Service Renewals @Arista Networks

Scaled the renewal operations team from a one-person function to a globally distributed team across US, Australia, Ireland, India, and MexicoKey player managing all top-tier enterprise accounts.Involved in the creation and development of various reports including renewal rate reports and performance metrics to support strategic decision-making.Contributed to the origination and development of renewal processes, policies,documentation, and best practices to ensure consistency and scalability.Assists clients in managing inventory, asset reconciliation, and identifying upcomingrenewal opportunities.Instrumental in securing the largest renewal deals in the company’s history.