Marisa Akley
Baker Public Relations
- Role
- Director of Operations at The Baker Agency
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Marisa Akley
Operations executive with extensive experience leading multi-department service…
Experience
Director of Operations
Sep 2023 — Present · Albany, NY, US
Work directly with CEO to further develop agency vision, outline strategies for growth and execute on organizational goals- Develop and monitor financial plans, revenue growth goals and operating budgets across three agency locations- Successfully leverage contract negotiation skill to best position agency with client partners and third-party vendors- Collaborate with senior leadership team to identify and implement tactics to enhance client service delivery, onboarding and business development activities- Review and enhance current SOP documents to drive agency productivity, day-to-day workflow efficiencies and project delivery- Mentor senior leadership team and work collaboratively to develop professional growth plans.
Education
Villanova University
Bachelor of Science (BS)
1990 — 1994
Skills
- Integration
- Project Portfolio Management
- Client Facing Skills
- Project Planning
- Ms Project
- Cloud Computing
- Strategic Planning
- Communication
- Telecommunications
- P&L Management
- Management
- Team Building
- Project Management
- Pmp
- IT Strategy
- Leadership
- Data Analysis
- Six Sigma
- Information Technology
- Change Management
- Process Improvement
- Customer Service
- People Skills
- Security
- Vendor Management
- Problem Solving
- Client Development
- Software Project Management
- Strategic Partnerships
- Software Documentation
- Sdlc
- Budgets
- Visio
- Disaster Recovery
- Resource Management
- P&L Responsibility
- Employee Management
- Data Center
- Strategy
- Training
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