Mario Scampoli

About Mario Scampoli

I am a seasoned Sales and Performance Manager with over 15 years of experience in the fast paced and competitive automotive sales industry. This was preceded by a multitude of various sales experiences over the previous ten years. As a self-starter and active problem solver, I consistently exceed goals, whether the goals are for profit objectives, customer service, sales volume, or team aspirations. I credit my success to listening to customers’, employers’ and team members’ wishes and creating solutions to meet their objectives. My skills include a vast knowledge of sales techniques, team leading, forecasting, and achieving objectives.

Experience

1. Senior Client Performance Manager

   Vinsolutions By Cox Automotive

   Sep 2020 — Present

   As a Senior Client Performance Manager I have several additional responsibilities above and beyond the normal Performance Manager role. These include: • Work with, contribute and manage the action(s) required to turnaround ‘cancelled\' or at risk accounts.• Stakeholder in Cox Automotive Intelligence product and Reporting. This requires meeting directly with the Product and Reporting teams to discuss current issues and suggest feature enhancements based on real world application and dealer needs. • Hold monthly AI training for entire PM team to review issues, recent product enhancements, role play how to overcome dealer objections. • Train new hire PMs on AI and reporting. • Mentor new hire PMs until they are fully up to speed with the role delivering quality content and achieving benchmark objectives. • Create and present dealer facing presentations on Automotive Intelligence and CRM best practices.

Education

• Bothell High School

  High School, High School Diploma

  1999 — 2001

• Cascadia College

  Associate of Arts - AA, General Studies

  2002 — 2019

Skills

• Training & Development
• Sales Operations
• Customer Retention
• Customer Service
• Retail
• Multi-Cultural Communications
• Negotiation
• Profit
• Sales
• Personnel Supervision
• Persuasion
• Customer Satisfaction
• Sales Management
• Administration
• Marketing
• Marketing Strategy
• Automotive
• Project Management
• Multi-Cultural Team Leadership
• Finance
• Sales Process
• Management
• Team Building