Mario Saraceno
- Role
- Vice President - Technology & Operations at Travelers
- Location
- Southington, CT, US
- LinkedIn followers
- 500 followers
About Mario Saraceno
Vice President of Technology & Operations. Responsible for all Technology products…
Experience
Vice President - Technology & Operations
Jun 2019 — Present
Vice President - Technology & Operations; Head of Collaboration & Workspace Engineering. In addition to my Omni and Contact Center responsibilities listed below, I am responsible for digital transformation of infrastructure including Infrastructure as Code (IaC), Network Engineering, Software Engineering and all communication/collaboration products & services including mobility, voice, Zoom, Skype, TEAMS, Enterprise Content Management Services, SharePoint, desktop hardware/software, workspace tools, enterprise search, Broadcast Video, A/V, Executive Support, Broadcast Event Services, Global Desktop Support Services.
Education
Quinnipiac University - School of Business
BS, Computer and Information Systems Security/Information Assurance
MIT Sloan School of Management
Certificate, IT Management
Vinal Technical High School
High School, Electronics/Mathematics/Software Eng
Skills
- Security
- Servers
- Contract Negotiation
- Team Management
- Enterprise Software
- IT Service Management
- Software Development
- Collaboration Solutions
- Project Portfolio Management
- Leadership
- Cisco Technologies
- IT Management
- Call Center
- Soa
- Agile Methodologies
- Data Center
- Vendor Management
- Architecture
- Cloud Computing
- Enterprise Architecture
- Pmp
- Cti
- Disaster Recovery
- Solution Architecture
- Program Management
- Unix
- Management
- Software Project Management
- Sharepoint
- Virtualization
- Network Security
- Collaboration Tools
- Visio
- Strategy
- Data Warehousing
- Ip Pbx
- Integration
- Technical Support
- Ivr
- Voip
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