Mario Pais

About Mario Pais

With more than 30 years of experience in hospitality, I’ve had the privilege of combining my passion and profession in hotel management, marketing, and sales across diverse, multi-cultural business environments.As a Guest Supply Sales Consultant, I partner with over 250 hotels to optimize resources, refresh products, streamline decision-making, and identify cost-saving opportunities—all while protecting budgets and ensuring compliance with franchise brand standards.Backed by the full spectrum of solutions that Guest Supply provides, I’m able to work closely with hotel teams to enhance their operations, elevate guest experiences, and achieve their goals. Supporting hoteliers in this way is both a responsibility and a privilege.

Experience

1. Sales Consultant

   Guest Supply

   May 2024 — Present · Reston, VA, US

   To provide tailored solutions that help hotels improve their products, optimize costs, and operate efficiently, while maintaining full compliance with franchise brand standardsSupporting Focus AreasProduct ImprovementEvaluate guest experience touchpoints (rooms, F&B, amenities).Recommend upgrades that enhance quality and brand consistency.Identify opportunities for innovation without exceeding budget.Cost ControlAnalyze operational expenses to find savings.Implement sustainable procurement and vendor management strategies.Optimize staffing, utilities, and inventory processes.Brand ComplianceEnsure all solutions align with franchise brand standards.Support staff training to maintain consistency.Prepare properties for brand audits and inspections.

Education

• Universidade Paulista

  Hotel & Travel Management, Hotel and Tourism

  1995 — 1999

• Guidepoint, Consulting Association New York, NY.

  Certified Independent Consultant , Revenue Managment

  2016 — 2017

• Choice University

  HOST -Hospitality Operations Success Training Certificate, Hotel/Motel Administration/Management

  2011 — 2011

• Choice University

  CHO - Certificate Hotel Operator, Hospitality Administration/Management

  2018 — 2019

Skills

• Hospitality
• Yield Management
• Setor De Hotelaria
• Hotels
• Hospitality Management
• E-Distribution
• Pre-Opening
• Lodging
• Revenue Analysis
• Turismo
• Front Office
• Management
• Resorts
• Hotel Management
• Hotel Administration
• Sales and Marketing
• Pre-Opening Experience
• Hotelaria
• Rooms Division
• Análise De Rendimentos
• Divisão De Acomodações
• Tourism
• Revenue Management
• Hotéis
• Gestão
• Alimentos E Bebidas
• Gestão De Eventos
• Ff&E Procurement
• Boutique Hotels
• Hotel Design
• Planejamento De Pré-Abertura
• Rooms Division Management
• Planejamento Estratégico
• Gestão De Hospitalidade
• Gestão Hoteleira
• Negociação
• Gestão De Rendimentos
• Rate Management
• International Cuisines
• Onq