Marion L.
Chef Concierge - Head Concierge @Hôtel du Collectionneur, The Gate Collection hotel
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WORK HISTORY
Chef Concierge - Head Concierge @Hôtel du Collectionneur, The Gate Collection hotel
Personalized guest service - welcoming, informing and advising guests.Team management ( 21 persons - concierge, luggage porter- doorman ) leading, training and supervising a team of concierges and porters to maintain service excellence.Service coordinationPartnership and developmentProblem solvingOperational OversightFinancial & administrative managementInnovation & improvement
EDUCATION
Lycée hôtelier Saint-Anne Saint-Nazaire
A Level Hotel and catering / Baccalauréat technologique hôtellerie
Lycée Hôtelier Yvon Bourges Dinard
Bachelor's degree Accomodation manager / BTS responsable de l'hébergement
Lycée des métiers de l'hôtellerie et du tourisme d'Occitanie
Professional concierge education / FPE Concierge d'hôtel
ABOUT MARION L.
More than 10 years of hospitality experience, high end hotels. Skilled in event planning, customer service, management. Good knowledge of all aspects of the hospitality industry.
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