Marion Cole

Client Services Account Manager at Barnes & Noble College/BNC K-12

Role
Client Services Account Manager at Barnes & Noble College
Location
Columbia, MO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Client Services Account Manager

    Barnes & Noble College

    Aug 2019 — Present · Columbia, MO, US

    Actively work to build partnerships with schools, focused on value and retention.• Assist schools with book adoption research and other tasks focused on the school’s book list.• Work with the school to ensure all tasks are completed in a timely fashion.• Assist in creation of reports for schools and review with appropriate contacts.• Conduct partnership reviews with clients to discuss past results, current happenings and future opportunities.• Research and develop solutions for clients regarding a number of situations• Create, Execute, and Run Queries/Reports for Clients• Marketing and Sales Representative for MBS Direct• Effectively use add-on sales to improve overall margin• Aid in organizing and implementing marketing campaigns throughout the school

Education

  • State Fair Community College

    Associate of Arts

    2014 — 2016

  • State Fair Community College

    Associate of Applied Science

    2014 — 2015

  • University of Central Missouri

    Bachelor of Science in Business Administration

    2016 — 2018

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Marion Cole — Client Services Account Manager at Barnes & Noble College in Columbia, MO, US | Unifers