Mario F. Guzman
Customer Success Manager @AssetWorks Inc
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WORK HISTORY
Customer Success Manager @AssetWorks Inc
US
Manage top 20% of company accounts with annual recurring revenue totaling $4.5M. Grow Enterprise Asset Management (EAM) division with government accounts. Serve as consultant for data utilization in government accounts. Provide guidance on greater efficiencies for public service operations (Capital Improvements, linear assets, Facilities Management, Fleet Management, Parks and Recreation). Conduct site visits for operational efficiencies. Manage and advise private accounts, including airlines, on data collection and efficient workflow processes. Deescalate and retain at risk accounts.
EDUCATION
Hudson Valley Community College
Associate of Science (A.S.), Automotive Engineering Technology/Technician
Florida Atlantic University
Master of Public Administration - MPA
Florida Atlantic University
Bachelor's degree, Public Administration
ABOUT MARIO F. GUZMAN
Executive administrator specializing in government operations, asset management, process improvements, strategic planning, and emergency operations. I\'m a practitioner of servant leadership and employee empowerment to achieve organizational success. “The role of the leader is not to come up with all the great ideas. The role of a leader is to create an environment in which great ideas can happen” - Simon Sinek
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