Mario C. Soria
- Role
- Senior Manager at PwC
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Mario C. Soria
My background includes 16 years in the US Navy - during that time I had achieved the rank…
Experience
Senior Manager
Jul 2023 — Present
As the Solution Architect of the Digital Support Operations team, I lead a team of over 30 developers, QA testers, and additional support personnel across 5 Agile teams. My responsibilities include but are not limited to:+ Operating & supporting 4 ServiceNow platforms, consisting of 16 separate production & non-production instances).+ Providing consulting to other ServiceNow teams within PwC.+ Working closely with our Business Analysts to design, build, & deliver…
Education
University of Phoenix
Associate's degree, Nuclear/Nuclear Power Technology/Technician
1997 — 2001
Northern Illinois University
Liberal Arts and Sciences/Liberal Studies
2008 — 2010
Skills
- Microsoft Certified Professional
- Management
- Software Development Life Cycle (Sdlc)
- Windows
- Active Directory
- Help Desk Support
- Servers
- Itil
- IT Service Management
- Software Installation
- Project Management
- Cloud Computing
- Sdlc
- Troubleshooting
- Service-Now
- Veterans
- Windows Xp
- IT Management
- System Administration
- Windows Server
- Microsoft Exchange
- IT Operations
- Data Center
- System Deployment
- Microsoft Products
- Technical Support
- Information Technology
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