Mario Burnette

Cerner Solutions Systems Advisor @CTG

Provided application support services for all Cerner Registration users. Maintained and built Cerner PM Conversations as needed. Analyzed service requests, and recommended workflow best practices. Provided support for projects and other special application initiatives. Validated and supported system testing efforts. Escalated issues to the vendor as needed, monitored vendor ticket status, and reported resolutions. Assisted in coordination of testing the integration of Millennium applications with third party applications.