Mario Tabares
CS + Finance Student | Problem-Solving Through Code & Data
- Role
- Customer Service Associate at The Home Depot
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Mario Tabares
I\'m a first-generation computer science student at UIC with a minor in finance. I\'ve…
Experience
Customer Service Associate
Jun 2022 — Present · Northlake, IL, US
At Home Depot, I became a go-to team member for new hires and customers in no time. I onboarded and trained over 10 new hires, helping them feel at ease with day-to-day operations and company policies. I assisted over 50 customers a day, providing expert guidance on product selection and home improvement solutions. My listening ability analysis and capacity to make the right recommendations helped me achieve consistently high satisfaction ratings, including a 95% approval rate in post transaction surveys. Besides customer service, I developed complete product knowledge, which allowed me to drive sales and provide a seamless customer shopping experience.
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