Mario Mendola

Manager Business Operations @Tampa General Hospital

Tampa, FL, US

Support the administrator in developing and implementing policies, procedures, quality initiatives, and professional standards. Manage daily operations of the business office within an ambulatory surgery center, ensuring efficiency and compliance. Generate detailed monthly and quarterly reports tracking surgical and specialty volumes, case durations, implant usage, provider payor mix, CPT code reimbursements, and collection metrics. Consistently maintain a 97% or higher monthly collection rate through strategic initiatives including time-of-service calls, estimate notifications, and flexible payment plans. Organize and maintain an electronic filing system for streamlined access to provider and administrative data. Oversee provider credentialing to ensure all documentation and licenses meet AHCA regulatory requirements. Lead recruitment, hiring, and performance evaluations to build and sustain a high-performing team.

University of South Florida

Bachelor of Science - BS, Biology/Biological Sciences, General

Florida Institute of Technology

Master of Business Administration - MBA, Business Administration, Healthcare Management