Mario McCann
Learning & Development l Sales l Technical Support l Retention l Instructional Design l Leadership | Corporate Trainer | ERG Leader l DEI l Advocate of Diversity in the Workplace
- Role
- Senior Corporate Trainer at MarketSource Inc.
- Location
- Stockbridge, GA, US
- LinkedIn followers
- 500 followers
About Mario McCann
Experienced Senior Learning & Development Professional with a proven track record in customer service and the Training & Development industry. Demonstrated expertise in coaching, learning management, customer satisfaction, sales, retention, tech support, conflict resolution, and instructional design. Skilled in leading teams in diverse and dynamic environments. Passionate about organizational growth and success.Key Achievements:Designed and implemented successful programs for 500+ employees.Managed groups of 10-15 individuals in constantly changing environments.Respected as a forward-thinking leader dedicated to organizational growth.Skills:Leadership and Management:Exemplary leadership skillsTeam management in dynamic environmentsProgram design and implementationTraining and Development:Coaching and mentoringLearning managementInstructional designVirtual facilitationADDIECurriculum DesignTechnical Skills:Microsoft Office ProgramsAvaya/CiscoProblem SolvingAll Microsoft Operating SystemsWebsite DesignSalesforcePower BICommunication and Interpersonal:Public speakingInterpersonal skillsCustomer service skillsCommunication skillsDiversity and Inclusion ambassadorLearning Platforms:LearnUponLitmosTrellaSABAShowpadOrganization and Time Management:Classroom managementOrganization/time management skillsCalendlyTrelloAdditional Tools:Connected Classroom/TelepresenceAll Social Media PlatformsMarketscapeIntegrity Selling
Experience
Senior Corporate Trainer
Apr 2024 — Present · Alpharetta, GA, US
Education
Alcorn State University
Bachelor's Degree, Mass Communication/Media Studies
1997 — 2002
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