Mario Manniello
Manager of Operations @Grand Hotel La Favorita
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WORK HISTORY
Manager of Operations @Grand Hotel La Favorita
Sorrento, IT
My Responsibilities:Recruit, select, train, assign, schedule of the employees.Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.Plan and review compensation actions; enforcing policies and procedures.Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.Communicate all operating policies and/or issues at department meetings.Planning, implementing, managing and monitoring company\'s Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales.
EDUCATION
Glion Institute of Higher Education
Bachelor of Business Administration - BBA
ABOUT MARIO MANNIELLO
I consider myself to be responsible, multi-faceted and energetic person, who welcomes challenges. I am highly organized and I have excellent time- management skills. I am a rapid learner, I work well under pressure, and I am able to communicate ideas clearly and actively within a multi-national environment. I enjoy working in team-work and i am really passionate about the hospitality industry
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