Mario Islas
Direct Hire Placement Consultant
- Role
- Finance & Accounting Executive Search Consultant at Addison Group
- Location
- Georgetown, TX, US
- LinkedIn followers
- 500 followers
About Mario Islas
Experienced Customer Success Manager with a strong background in SaaS, technical support, and relationship management. I specialize in driving customer retention, optimizing workflows, and identifying growth opportunities.At ShipperHQ, I managed a portfolio of accounts, achieving a 95% CSAT and 89% retention rate. With a proven track record in implementation, troubleshooting, and cross-functional collaboration, I thrive in fast-paced environments where customer success meets business impact.I’m seeking a CSM role where I can leverage my technical expertise and customer-focused approach to drive engagement and long-term success. Let’s connect!
Experience
Finance & Accounting Executive Search Consultant
Feb 2026 — Present · Austin, TX, US
Education
Grand Canyon University
Bachelor's degree, Bible/Biblical Studies
2010 — 2014
Life Pacific University
Bible/Biblical Studies
2000 — 2002
Skills
- Project Management
- Customer Service
- Business Analysis
- Social Media
- Crystal Reports
- Salesforce.com
- Microsoft Word
- Erp
- Integration
- Business Intelligence
- Management
- Team Building
- Project Planning
- Saas
- Public Speaking
- Customer Relationship Management (Crm)
- Leadership
- Mas 90
- Account Management
- Microsoft Office
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