Mario Dante Getaw

Production Support Specialist at West Capital Lending | B.A. in Computer Science | CompTIA Security+

Role
Help Desk Technician at TEKsystems
Location
West Bloomfield Township, MI, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Mario Dante Getaw

IT professional specializing in mortgage technology support, bridging technical systems…

Experience

  1. Help Desk Technician

    TEKsystems

    Jun 2025 — Present

    Answer inbound technical support phone calls, chats, and emails related to NRTC’s ISP partners- Troubleshoot network, voice, data, email, video, and connection issues for customers- Provide backup assistance for other Technical Support Representatives- Track and record each call within ticketing systems

Education

  • Eisenhower High School

    High School Diploma

  • Wittenberg University

    Computer Science, Cybersecurity

    2021 — 2025

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Mario Dante Getaw — Help Desk Technician at TEKsystems in West Bloomfield Township, MI, US | Unifers