Mario Esparza

About Mario Esparza

As an accomplished leader with 20+ years of successful experience in driving the market performance of a prominent retail brand, I am an expert in identifying growth opportunities, acquiring new customers, engaging existing clients, and competing in the challenging market. As an exceptional team building and results-driven professional, I have a proven record of leading learning and development initiatives for competent associates. In addition, I excel at achieving operational excellence, providing outstanding customer experience, and cultivating business relationships. Some of my key skills include brand building, people management, and talent development, which have earned me several prestigious awards and recognition.

Experience

1. Market Manager

   Walmart

   Jul 2018 — Present

   In my current role, I oversee operations management by hiring, training, rewarding, and guiding managers. As a market manager, I oversee leadership development by promoting growth opportunities, encouraging a diverse, talented workforce, and ensuring competent staff for multiple store locations. I ensure legal and environmental compliance through managing loss prevention, quality assurance routines, safety, legal procedures, and regulations. By initiating new process changes, performing competitor assessments, monitoring, and evaluating improvement programs within the organization, I strive to achieve operational excellence. I also create, analyze, and submit financial reports as well as generating expense budgets. Moreover, I identify opportunities, introduce cost controls, and address budgetary concerns. • Maximized financial performance in a tough retail market by comprehending customer trends and analyzing customer service reports.• Enabled growth opportunities for store managers.• Initiated and fostered internal/external partnerships and networks.• Led avant-garde market initiatives across several store locations to achieve operational excellence.