Mario F.
Operations Team Manager at Amazon | Six Sigma Green Belt Certified | Program Manager
- Role
- Ocp Program Specialist at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mario F.
Results-driven Program Manager and Team Leader with 9+ years of progressive experience at Amazon Development Centre, India. Demonstrated track record of successfully delivering multiple high-impact projects while driving operational excellence and customer experience improvements. Passionate about fostering inclusive team environments and contributing to community initiatives.Key Achievements:* Successfully led multiple strategic project launches with consistent stakeholder satisfaction* Spearheaded operational excellence initiatives improving customer experience metrics* Developed virtual career development programs enhancing team growth opportunities* Actively contributed to workplace inclusion programs and community outreach initiatives* Recognized multiple times for leadership excellence and cultural contributionsCore Competencies: Program Management & Project Delivery🤝 Stakeholder Management & Cross-functional Collaboration People Leadership & Team Development Operations Management & Process Optimization Customer Experience EnhancementProfessional Impact:* Drive operational excellence through data-driven decision making* Build and mentor high-performing teams while fostering inclusive practices* Manage complex projects and stakeholder relationships* Implement process improvements focusing on efficiency and sustainability* Balance business objectives with community engagement initiativesPassionate about driving innovation, continuous improvement, and customer obsession while developing future leaders. Always eager to connect with fellow professionals to discuss program management, operational excellence, or leadership development opportunities.
Experience
Ocp Program Specialist
Aug 2025 — Present · Hyderabad, IN
Education
Abhinav Hitech College Of Engineering
Bachelor's degree, Electronics and Communications Engineering
2010 — 2014
St. Patricks High School
Schooling, Schooling
1996 — 2008
Skills
- Research
- Strategic Planning
- Business Process Improvement
- Management
- Time Management
- Windows
- Public Speaking
- Training
- Customer Satisfaction
- Customer Service
- Powerpoint
- Microsoft Excel
- Customer Experience
- Teamwork
- Team Management
- Microsoft Word
- Team Leadership
- Leadership
- English
- Java
- Microsoft Office
- C
- Social Media
- Photoshop
- Html
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