Marina Lilian Burgauer

WORK HISTORY

EDUCATION

SKILLS

ABOUT MARINA LILIAN BURGAUER

Senior Business Analyst, More than 15 years of experience in business, system and data analysis on an international corporation. SKILLS:* Strong knowledge in business intelligence best practices.* Strong knowledge and experience in performing data analysis, reporting and dashboard.* Strong experience providing solutions in business intelligence (SAP BO: Business Objects, TIBCO Spotfire, SPM ( Sales Performance Management Tool), Market Potential Analysis. Led daily reporting operations and user support.* Strong developing and delivering training and presentations.* Expert providing support to analyze and resolve business issues ( process improvements).* Expert knowledge of Microsoft Excel, pivot tables and Microsoft Access.* Very familiar with database technologies * Others:o Business Intelligence expert: SAP Business Objects, TIBCO Spotfire, BEx.Project Manager - Implementation BSC ( Balance ScoreCard ) Dashboard - KPI\'s, Speakers Notes, perfromance indicators, strategies, milestones, actions, workplans.o Project Manager - Sales Performance Management Tool, Visit Management, Market Potential Analysiso Sales Process Expert Key User: Sales Excellence Program: o SAP R3 (MM, SD, FI-CO). Participates in all phases of the software development lifecycle (SDLC): feasibility, planning, design, development, testing, implementation, and hand off to operational support. o SPET Member: F-CA Sales Process Expert Team member.o Sales Force Assistance Key user: Responsible for the implementation, follow up, training, configurationo Deployed and maintained Marketing tools (web sites, promotions, customer campaigns). o Creation of test plans and strategies.o User Support: Experience with PCs, Windows XP, Vista, W7, Windows NT, MS Office, networks, software applications and/or hardware configurations. Development of presentations with Power Point.