Marina Gilliland

Federal Customer Success Manager at Confluent | Army Veteran

Role
Federal Customer Success Manager at Confluent
Location
Suffolk, VA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Marina Gilliland

Hi, I\'m Marina! I oversee a multi-million-dollar portfolio of federal accounts, ensuring mission-critical investments in event streaming and data-in-motion translate into measurable mission outcomes.I specialize in de-risking high-stakes, long-horizon programs across HR, logistics, and finance. By bridging the gap between enterprise architecture and executive vision, I enable CTOs and program leaders to dismantle legacy silos and build secure, compliant, and sustainable data ecosystems at scale.I\'m based out of Virginia with my husband, two children, and two dachshunds.

Experience

  1. Federal Customer Success Manager

    Confluent

    May 2024 — Present · Suffolk, VA, US

    I partner with public sector agencies to align our data in motion platform to mission outcomes, from modernization initiatives to cloud-first strategies. I’ve helped drive expansion, renewals, and increased ARR by building executive alignment, de‑risking deployments, and connecting technical success to measurable business value across my portfolio. Together with my customers, we’re transforming public sector data, turning legacy, batch-based systems into secure, real-time data streams that power faster, more informed decisions for the communities they serve.

Education

  • LSU Shreveport

    Master of Business Administration - MBA, Data Analytics

    2020 — 2021

  • United States Military Academy at West Point

    Operations Research, Industrial Engineering and Mathematics

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Marina Gilliland — Federal Customer Success Manager at Confluent in Suffolk, VA, US | Unifers