Marina Mills

UX Researcher | Expert in Usability Testing & Human-Centered Design

Role
Ux Researcher at Cover-More
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Research & DevelopmentView LinkedIn profile

About Marina Mills

Passionate UX Researcher & Strategist | Advocate for User-Centric Design Hi, I’m Marina! I specialize in transforming complex problems into intuitive, user-friendly experiences. With a background in both qualitative and quantitative research methods, I have a knack for uncovering deep insights that drive product innovation and enhance user satisfaction. Over the years, I\'ve worked across various industries, leading user interviews, usability testing, and focus groups to understand user behaviors, motivations, and pain points. My approach is rooted in empathy and curiosity—always asking the right questions to get to the heart of what users truly need. What I Bring to the Table: Expertise in conducting end-to-end UX research, from ideation to testing Strong analytical skills to translate data into actionable design recommendations Proven ability to collaborate with cross-functional teams to create products users love Let\'s connect if you’re looking for a passionate UX Researcher with a knack for creating intuitive digital experiences!

Experience

  1. Ux Researcher

    Cover-More

    Feb 2023 — Present

    Identify research scope, help decide research approach & methodology, and conduct impactful user research- Analyze findings and synthesize insights into a strong story that can be shared with stakeholders- Conduct end-to-end user research leveraging qualitative and quantitative methodologies- Leading 1:1 in-depth interviews, focus groups, and moderated usability tests- Gather behavioral data to get more holistic insights that help drive product decisions- Work with Product Managers to discover and validate product opportunities, as well as user pain points through appropriate user research methodologies including user interviews, surveys and other methods- Create and conduct Usability tests to drive design decisions. Work with Designers as a trusted partner in identifying user friction in existing and proposed solutions- Collaborate with the Marketing and other teams to amplify the effect of collective research efforts when needed.

Education

  • Washington University in St. Louis

    Bachelor of Science (BS)

    2012 — 2016

  • Pepperdine University Graduate School of Education and Psychology

    Master of Arts - MA

    2018 — 2020

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