Marina Gubler

Co-founder & Chief Administrative Officer @Energy Hero, Inc

MA, US

Energy Hero, Inc is a Mass Save® approved contractor that is focused on providing top notch quality and customer service for Massachusetts residents. As the Chief Administration Officer for Energy Hero Inc, I am responsible for overseeing a wide range of operations that support the efficient running of our growing startup. My key responsibilities include:CRM Database Management: Designed and built the company’s CRM system using Salesforce, ensuring seamless tracking of customer interactions and data management across all departments.Internal Process Development: Created and streamlined internal processes to improve productivity, communication, and workflow across various teams within the company.Mass Save Program Management: Working within the Mass Save® program, streamlining processes and ensuring program compliance.Invoicing and Financial Oversight: Managed daily invoicing operations, ensuring accuracy and timeliness in billing for services rendered, as well as maintaining financial documentation.Owner Relations and Reporting: Maintained regular communication with company owners, providing them with up-to-date reports, progress updates, and strategic insights for informed decision-making.Customer Scheduling & Relations: Scheduled and coordinated home energy assessments and weatherization projects with customers, addressing inquiries and handling any issues or concerns to ensure excellent customer experience.External Business Partnerships: Fostered and maintained strong relationships with external business partners, ensuring smooth collaboration and alignment and growth.

Saint John International University - Vinovo, Italy

Environmental Science

Plymouth State University

Bachelor of Science (BS), Environmental Science