Marina Gerges
Customer Service and Account Executive Specialist
- Role
- Sales Support Coordinator Account Executive at Stone Central New York
- Location
- Syracuse, NY, US
- LinkedIn followers
- 500 followers
About Marina Gerges
Experienced professional & reliable Production Assistant with over 15 years of experience…
Experience
Sales Support Coordinator Account Executive
May 2024 — Present · Syracuse, NY, US
Process incoming orders, credit memos, returns, and credit card transactions, ensuring accuracy and timeliness.• Manage the entire order lifecycle from receipt to fulfillment, ensuring timely processing and accuracy in order entry.• Manage customer inquiries and provide order status updates via phone and email, consistently maintaining a professional demeanor.• Collaborate with the logistics team to facilitate international and consolidation shipments, ensuring smooth and timely deliveries.• Resolve customer concerns through effective troubleshooting, collaborating with internal departments to implement solutions. • Develop and maintain strong relationships with clients through regular communication and personalized service.
Education
Ain Shams University
Bachelor's degree
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