Marina Garside

Training Sales Department Manager @1 Up Access

PERSONAL SUMMARYA highly motivated, confident account manager with exceptional multi-tasking and organisational skills. Having extensive experience of identifying the needs of corporate customers and of running and delivering sales and marketing campaigns for key clients. Possessing a significant record of achievement in account management and able to quickly understand the mission, vision and values of an organisation. AREAS OF EXPERTISEBusiness development, Marketing campaigns, Supplier negotiation, Customer service, Sales administration, Account administration, Database marketing, Client retentionDUTIESManaging Sales office & Training departmentTrain existing staff in methods of production and salesVisit/telephone customers to discuss new products and existing contractsTelephone and email salesAddress client concerns and ensure the resolution of issues in a timely manner.Maintaining contact with clients - giving them regular updates.In charge of budgets and administration.Capacity planningOversee existing campaigns to grow key accounts.Liaise with awarding bodies for our accreditationsAttend our Awarding body audits for centre status and updates.Delivering ongoing market analysis and assessment of competitors.Retain accounts through the development of strong relationships with key decision makersTrack all sales to ensure timely production and deliveryWorking closely with the Sales team to prospect, pitch & close new business.Gaining a strong knowledge and understanding of a clients’ brand and products.Organising weekly team meetings with staff, directors and senior managers.Involved in the day to day management of clients.Participation in team building and sales training events.Performance monitoring of account executives and account teams.After sales care and customer serviceAttend events and shows to promote the productLiaise with new customers and negotiate new contractsProactively contact existing customers