Marilyn Boss
Head of Customer Relationship Management
- Role
- Head of Customer Relationship Management at Zurich North America
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Head of Customer Relationship Management
Sep 2025 — Present · Seattle, WA, US
In her role, Marilyn leads Zurich’s strategic customer relationship agenda, overseeing a team of Global Relationship Leaders dedicated to deepening engagement with our top strategic customers, in close collaboration with our key brokers.
Education
Arizona State University
BA
Skills
- D&O
- General Insurance
- Strategic Planning
- Claims Management
- Professional Liability
- Portfolio Management
- Process Improvement
- Insurance
- New Business Development
- Property & Casualty Insurance
- Reinsurance
- Brokers
- Commercial Insurance
- Risk Management
- Strategic Leadership
- Business Development
- Business Process Improvement
- Casualty Insurance
- Marketing
- Employment Practices Liability
- Leadership
- Underwriting
- Liability
- Management
- Real Estate
- Legal Liability
- Casualty
- Claim
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