Mariko Araya
Director, Customer Success at Microsoft
- Role
- Principal Customer Success Account Manager at Microsoft
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Mariko Araya
Currently delivering Customer Success activities to Silicon Valley companies to adopt Microsoft cloud technologies. My strength is Project Management, Strategic Business Planning and Proactive Delivery.Outside of work, I am passionate of supporting Japanese cross-broader business aiming to spread its beautiful culture to the world.
Experience
Principal Customer Success Account Manager
Sep 2025 — Present · San Francisco, CA, US
Customer Success Leader leading complex, high‑stakes customer success programs from strategy to execution, aligning teams to deliver measurable outcomes. My focus is clarity, accountability, and long‑term partnership at enterprise scale for our strategic customers.
Education
Keio University
Bachelor, Law
2007 — 2011
University of California, Berkeley, Haas School of Business
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
2016 — 2018
Skills
- Leadership
- Strategy
- Project Management
- Marketing
- Event Management
- Business Strategy
- Management
- Strategic Planning
- Powerpoint
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