Marielys M.
Costco Technical & Warranty Services @Costco Wholesale
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WORK HISTORY
Costco Technical & Warranty Services @Costco Wholesale
Support Costco members through Technical & Warranty Services (CTWS), providing troubleshooting assistance, warranty validation, and service coordination for consumer electronics and appliances.• Troubleshoot basic technical issues for electronics covered under Costco warranties• Manage warranty claims, service tickets, and vendor escalations• Navigate multiple internal systems while maintaining accurate documentation• Apply data-privacy and security best practices when handling member information• Collaborate with internal teams and external vendors to resolve technical service issues
EDUCATION
Valencia College
Associate in Science (A.S.), Cybersecurity and Network Engineering Technology
ABOUT MARIELYS M.
Cybersecurity & Network Engineering
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