Marie Smith
Learning & Development Program Manager
- Role
- Program Manager - Client Experience Training - Employee Benefits at The Baldwin Group
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
About Marie Smith
As a Learning and Development Program Manager, I specialize in designing and delivering impactful educational experiences that empower new-to-industry professionals, seasoned experts, and clients to navigate complex employee benefit topics with confidence. With a passion for problem-solving and continuous improvement, I lead initiatives that bridge knowledge gaps and drive organizational growth through colleague learning programs.Currently, I’m exploring how artificial intelligence (AI) can help break down barriers to learning specific tasks and topics. I\'m also focused on enhancing the learner experience by leveraging tools and technology that support learning in the flow of work.Collaborating with amazing colleagues is truly my favorite part of the job and speaking about emotional intelligence (EI) is one of my favorite topics!
Experience
Program Manager - Client Experience Training - Employee Benefits
Jun 2022 — Present
Developing and improving employee benefits acumen training for colleagues.*Staying current on employee benefits trends.*Facilitating employee benefits related training, both live and recorded.
Education
University of Wisconsin–Oshkosh
Business Administration and Management, General
2005 — 2007
Silver Lake College
Bachelor of Science, Business Management
2007 — 2010
Lake Superior State University
Business Administration and Management, General
2004 — 2005
University of Wisconsin-Fox Valley
Associate of Arts and Sciences (A.A.S.)
2001 — 2003
Skills
- Employee Benefits Design
- Term Life Insurance
- Health Insurance
- Insurance
- Procedure Development
- Benefits Administration
- Section 125 Plans
- Cobra
- Leadership
- Training
- Compliance
- Microsoft Dynamics Crm
- Staff Supervision
- Health Savings Accounts
- Key Account Management
- Payroll
- Quickbase
- Microsoft Office
- Problem Solving
- Presentation Development
- Disability Insurance
- Customer Service
- Strategic Planning
- Life Insurance
- Employee Benefits
- Outlook
- Administrative Assistants
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