Marie Ficco
Director of Operations at Taradel LLC
- Role
- Director of Operations at Taradel Llc
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Marie Ficco
Experienced leader passionate about delivering exceptional customer experiences, boosting retention, and streamlining post-sales processes.
Experience
Director of Operations
May 2024 — Present · Richmond, VA, US
I am responsible for leading Taradel\'s Production (Design/ Deployments & Customer Service) team and defining post-sales process in an effort to optimize campaign performance and increase customer retention. I created and run the \"HVC Program\"- high value customers (HVCs) automatically upgrade to a white glove customer experience and receive strategic consulting around campaign strategy to help improve the customer\'s ROI and increase our customer retention.
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