Marie Bormolini
Director @Springbot
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WORK HISTORY
Director @Springbot
EDUCATION
Georgia College & State University
Bachelor of Arts (B.A.), Fine/Studio Arts, Photography
ABOUT MARIE BORMOLINI
Customer Success leader with 8+ years in SaaS and MarTech, spanning support, account management, customer experience, and operations. Experienced owning the full customer lifecycle for SMB and mid-market customers, from onboarding and adoption through renewal and expansion. Focused on using customer data and platform insights to drive adoption, surface risk, and deliver measurable value. Background includes leading product launches, scaling CS, billing operations, and applying automation with AI to improve efficiency, while maintaining strong customer relationships.
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