Marie Kastbjerg
Transformation Lead @Selfridges
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WORK HISTORY
Transformation Lead @Selfridges
London, GB
Building and delivering an end-to-end transformation programme, turning strategy into an actionable roadmap that drives operational efficiency, productivity, and long-term business impact. Aim is to achieve a cost saving in excess of £50m over a 5 year period.
EDUCATION
Copenhagen Business School
Master's Degree
Copenhagen Business School
Bachelor Degree
Business school
International Business
SKILLS
ABOUT MARIE KASTBJERG
CHANGE & TRANSFORMATION LEADER | RETAIL OPERATIONS | BUSINESS PROCESS IMPROVEMENTAs a multilingual professional with over 15 years of experience in global retail management, I thrive in fast-paced, high-impact environments, leading transformational initiatives across luxury, beauty, and fashion industries. Currently driving change and operational excellence at Selfridges, I specialise in business process improvement, operational risk management, and continuous improvement strategies.MY SPECIALITIES INCLUDE• Expertise in delivering high-profile agile projects that enhance efficiency, sustainability, and profitability• Proven track record in optimising customer experience through strategic process improvements• Strong leadership in cross-functional teams, fostering innovation and long-term success• Certified in Prosci Change Management and Lean Six Sigma, ensuring structured and effective transformationsI am passionate about people, building meaningful change, creating seamless customer experiences, and empowering inclusive teams to reach their full potential.
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