Marie Gravelas

Key Account Manager @Opportunity

Paris, FR

AI-Powered Rich Communication Platform for Marketing, Service, and Customer Collection.\\\\n\\\\nAt the forefront of innovation, Opportunity has been supporting companies since 2005 with a self-service, omnichannel and 100% mobile friendly customer interaction platform, dedicated to conversational marketing, customer experience personalization and digital recovery automated. Our agile, intelligent and 100% digitized solutions are at the heart of the customer experience and business performance at costs that only a digital approach allows.\\\\n\\\\nWe provide tailor-made, simple and innovative responses to address, in real time, the key moments of the Customer Experience: stages of the purchase journey, web interruptions, conversational notifications by sms or voice message, measurement of customer satisfaction hot, digitalization of collection, retention, cocooning and loyalty.\\\\n\\\\nWe combine an omnichannel contact platform and our Visual IVR Mobile First solution to allow you to offer your customers an effortless autonomous journey, a hyper-personalized experience, as well as optimal networking conditions.\\\\n\\\\nAt Opportunity, we have clients across multiple industries. We work with companies of all types and sizes, from start-ups to the largest companies.\\\\n\\\\nThe confidence of our customers is based on our five fundamental values: Simplicity, Agility, Proximity, Innovation and Expertise.\\\\n\\\\nOur teams support you throughout our collaboration in the development, monitoring and optimization of your digital devices.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n