Marie Castle

About Marie Castle

The opportunity to elevate sales processes and optimize operational efficiency is what drives me to be a company\'s go-to Senior Advisor. Looking back at my background, I have always had a genuine affinity for sales. It\'s not about taking center stage in sales but being its driving force. I often joke,\"I could never be in sales, but supporting them is my true calling.\" My journey began in the comforting realm of customer service, where I immediately felt at home. The passion I developed to connect with people and streamline processes led me into the complex world of order management. Over 12 years in this role enhanced my SOX compliance skills and exposed me to various departments, significantly shaping my professional and personal growth.The trajectory of my narrative changed when I assumed the role of Senior Advisor in Sales Operations. Bringing together my customer service and order management foundations was like looking at a painting in its entirety. I approached the sales process holistically from start to finish.I consistently demonstrate the ability to optimize sales transactions and maximize sales efficiency throughout the sales process highlights my expertise in sales optimization. Using innovative strategies, I have revamped operations and reduced unnecessary expenses to increase productivity and efficiency. Besides my expertise in product details, I prioritize collaborative teamwork, emphasize training, and rigorously onboard new hires. With years of experience in computer and network security, I have a deep understanding of revenue models and financial management. One of the keys to my success has always been the ability to recognize lucrative opportunities, strategize, and capitalize on them. All my endeavors are built on the trust and loyalty of clients. The world of risk management is complex, and I am a skilled navigator who can navigate both on-premises and SaaS environments, ensuring a company\'s longevity and data security at the same time. My commitment to best practices remains unwavering, and I strive to improve risk management capabilities continuously. Decision-making is well-informed and strategic, aligned seamlessly with organizational goals. My technical prowess is also apparent: I use various tools, from Microsoft Excel to Oracle Database, ensuring I am always up to the challenge. You can think of me as the central hub, coordinating various departments, from sales to finance, to ensure everything runs smoothly. I am passionate about being part of the dynamic world of sales support and the rhythmic dance of operations.

Experience

1. Mgr 2, Sales Operations

   Archer Integrated Risk Management

   Nov 2023 — Present

Education

• Salem State University

  Bachelor of Science Degree Geography

Skills

• Project Management
• Salesforce.com
• Contract Management
• Customer Service
• Strategic Planning
• Business Analysis
• Budgets
• Crm
• Order Management
• Contract Negotiation
• Microsoft Excel
• Troubleshooting
• Sox Compliancy
• Billing Process
• Process Improvement
• Program Management
• Oracle
• Sales
• Account Management
• Integration
• Configuration Management