Mariceli Flores
Lead Server @LOOK Cinemas
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WORK HISTORY
Lead Server @LOOK Cinemas
Dobbs Ferry, NY, US
Managing a team of 10+ staff per shift, improving service efficiency and achieving a 15% reduction in order processing time while ensuring high-quality customer experience.• Handle over 100+ clients/customers, anticipate their needs, and ensure a positive dining experience while upselling menu items frequently.• Managed payments and balanced receipts accurately during peak hours, ensuring seamless 40+ credit card transactions per shift while maintaining efficient operations and minimizing customer wait times.
EDUCATION
Gorton High School
High School Diploma, Health/Health Care Administration/Management
Lehman College
Bachelor of Science - BS, Accounting
Lehman College
Bachelor of Business Administration - BBA
SUNY Westchester Community College
Associate of Science - AS, Business Administration and Management, General
ABOUT MARICELI FLORES
Senior at Lehman College | Accounting Major | Aspiring CPA
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