Maria Zambrano
Organizational Development Intern @Universal Orlando Resort
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WORK HISTORY
Organizational Development Intern @Universal Orlando Resort
Orlando, FL, US
Analyzing employee feedback survey data, coding verbatim comments, identifying key themes, and presenting confidential findings to HR leaders to support informed organizational decision-making.• Supporting HR/OD initiatives such as performance management, life cycle surveys, and focus groups by managing survey administration, tracking participation, and ensuring accuracy of data collection.• Partnering with stakeholders by delivering clear, professional summaries and reports in Word, Excel, and PowerPoint, while providing client support and maintaining confidentiality and process compliance.
EDUCATION
Titusville High School
High School Diploma
University of Central Florida
Bachelor of Science in Business Administration
Eastern Florida State College
Associate of Arts - AA
ABOUT MARIA ZAMBRANO
I am pursuing a B.S. in Management with a Human Resources certificate at the University of Central Florida, expected to graduate in December 2025. I currently intern at Universal in Organizational Development, analyzing employee feedback and supporting HR initiatives to improve performance management and employee experience. Previously, I completed an HR Partner Internship at Amazon, where I improved standard work processes for HR teams, increasing case logging by 46% and enhancing operational transparency. I also have experience in project management and market research, strengthening my skills in cross-functional collaboration, data analysis, and process improvement. I am passionate about leveraging HR, analytics, and project management skills to drive organizational efficiency and support teams in achieving results.
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