Marianne Jennings

Product Manager @Genio

GB

Genio (formally Glean.co) is notetaking software that records the audio in person or online while making it possible to also take notes, add images and presenter slides that are then bookmarked to the audio. The audio can then be transcribed and can be searched to make referring back to your notes easy. Genio is used mainly as an accessibility tool for students with disabilities in the UK and in the US. Current work is being done to expand its reach to all students within Higher Education.• Foster a fun, positive team culture by leading team-building activities and virtual events, strengthening relationships, enhancing cross-functional communication and boosting team engagement and satisfaction.• Drive cross-functional collaboration with engineering, design, sales, analytics and customer support teams to implement solutions that elevate the web app admin experience, resulting in a 15% boost in customer satisfaction.• Lead the development and execution of a strategic product roadmap in collaboration with UX/UI and engineering teams, resulting in a rise in user engagement, streamlined user workflows with a 30% reduction in routine task time, and a 20% decrease in support tickets, significantly enhancing overall user satisfaction.• Leverage in-depth user research and data analysis to pinpoint and address key pain points, prioritizing features that meet user needs and align with business objectives, increasing feature adoption by 20%.• Facilitate clear and effective communication with stakeholders, delivering product updates and key metrics that drive strategic alignment and secure executive support for critical initiatives.

Utah Valley University

BS, Digital Media - Web Design emphasis

Weber State University

Associate's in General Studies, General Studies