Marianne Brasel

About Marianne Brasel

I am a digital product and strategy executive delivering innovative experiences within…

Experience

1. Director Content Management Team

   MetLife

   Apr 2017 — Present

   Spearheaded the implementation of Adobe Experience Manager across 50 products and 4 actors for a project with an overall budget of $100MM +\\\\n• Remotely manage a team of 9 content authors across 3 locations to drive requirements definition and defend the customer experience throughout the project execution, launch, and customer onboarding processes.\\\\n• Requirements consists of creating a taxonomy document, flexible document, and documenting business rules to ensure the correct content displays at the user level.\\\\n• Eliminated content porting issues across 3 deployments via collaborative troubleshooting and root cause analysis, resulting in up to 30 hours of saved post deployment validation work.\\\\n• Collaborated with the IT team to swiftly and effectively reduce defects by 50% showcasing what the issues were and explained how to resolve defects before they became an issue.\\\\n• Initiated dynamic marketing properties to promote engagement, cross sell, and up sell across different user segments.\\\\n• Lead the seamless transition of CMS function to a new geographic location through identification and extension of key resources, training new hires, and proactive documentation of processes, workflows, and knowledge bases.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• Employee Training
• Resource Management
• Employee Benefits
• User Acceptance Testing
• Business Process Improvement
• Leadership Development
• Virtual Teams
• Team Building
• Sdlc
• Team Leadership
• Coaching
• Interview Preparation
• Vendor Management
• Leadership
• Telephone Interviewing
• Program Management
• Team Motivation
• Success Driven
• Team Management
• Managing Meetings
• Process Improvement
• Insurance
• Performance Management
• Constructive Feedback
• Leading Meetings
• Requirements Analysis
• Training
• Web Content Management
• Time Management
• Compensation
• Group Presentations
• Performance Reviews
• Hiring
• Training & Development
• Business Analysis
• Team Development
• Project Management
• Management
• Annual Planning
• Virtual Management