Mariana Marques
People Operations Business Partner @Nando's PERi-PERi North America
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WORK HISTORY
People Operations Business Partner @Nando's PERi-PERi North America
Recruitment & Onboarding• Manage full cycle recruitment process for all leaders.• Facilitate assessments for internal and external candidates.• Partner with Operations to develop and execute recruitment plans for new business unit openings.• Partner with Operations to forecast hiring needs.Talent Management & Total Rewards• Lead people development and growth process for assigned regions.• Provide development coaching and training to business leadership and Area Directors. • Lead People Planning sessions to track development of emerging leaders and identify gaps in leadership teams.• Support to Total Compensation Manager with communication and initiativesPeople Management• Ensure employees are treated fairly in the spirit of our People First culture.• Conduct employee relation investigations, maintain investigation files;• Provide employee relations coaching and training to leaders.Compliance & Policy• Inform and coach field operations of all employee-related policies and procedures.• Conduct policy compliance audits.• Stays current and up to date with provincial labour laws and practices; proactively managing theupdates/implementation of new legislative standards.• Ensures business leaders are aware of, and committed to leading and managing a compliant business with a passionate commitment to doing the right thing relating to employment standards, humanrights, health & safety, food safety etc.• Partner with the Leaders and Operations Directors to mitigate employee relations and resolve as quickly as possible while identifying root cause and preventing reoccurrence.Culture• Reinforce the Brand vision, Nando’s culture and Success Management criteria.• Champion employee engagement experience within the market in collaboration with the OperationsManager.• Provide guidance on effective change management and be an unwavering advocate for the future
EDUCATION
Escola Paulista de Direito
Post Graduation/MBA, Law
Universidade Metropolitana de Santos
Master's degree, Law
Centro Universitário FMU | FIAM-FAAM
Bachelor's degree, Law
Mount Saint Mary College
Certificate, Strategic Thinking
George Brown Polytechnic
Diploma Business Management, Human Resources
SKILLS
ABOUT MARIANA MARQUES
My background in the corporate environment provided me expertise in the areas of: career coaching, resume analysis, recruitment and selection, separations, development of training sessions, advising business practices and the implementation of policies. I believe in the integration of the departments within the companies to generate efficiency and effectiveness. I am always looking for something new to learn. Continuously open to Innovation.
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