Mariana Pestana Lucas
Digital Marketing Account Manager @Tnt Dental
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WORK HISTORY
Digital Marketing Account Manager @Tnt Dental
Dallas, TX, US
Responsible for a portfolio of 50 client relationships, including post-sale cycle and post-launch support, and being the primary point of contact for customer satisfaction, retention, and growth. Proactively engage with clients by phone, email, and in person to ensure client satisfaction and long-term lucrative relationships. Analyze and provide monthly performance statistics on organic SEO, PPC, and other advertising marketing campaigns to clients, discussing strategies for driving patients and improving online presence. Work directly with the in-house team by overseeing the process for all marketing materials and providing post-campaign analysis for all efforts. Provide guidance and management of all website requests, including strategy, CTAs, lead flows, and enhancing the user experience through conversion points and funnel optimization.
EDUCATION
London Metropolitan University
Bachelor of Arts - BA, Marketing and Travel Management
Croydon College
BTEC First Diploma, Travel and Tourism
Croydon College
BTEC National certificate, Travel and Tourism, Double Distinction
Digital Marketing Institute
Professional Diploma in Digital Marketing
ABOUT MARIANA PESTANA LUCAS
A creative marketing professional with nearly a decade of experience in developing, executing, and optimizing marketing campaigns to increase revenue and overall brand awareness. Well-versed at identifying market trends and customer needs to create targeted marketing campaigns to drive high-volume new user acquisitions and grow client base.
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