Mariana Vega
- Role
- Customer Success Account Manager at Microsoft
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Account Manager
Jul 2020 — Present
Technical sales professional accountable for solution delivery and enablement, ensuring client success on Microsoft cloud platforms. Focused on Energy sector, Power & Utilities in Northeast US.\\\\n\\\\n• Customer Relationship Management - I nurture and establish relationships with key customer stakeholders to enable quality solution planning, delivery execution, and project governance.\\\\n• Customer Strategy & Growth - I drive conversations with customers that define the strategic alignment between customer objectives and Microsoft’s goals.\\\\n• Product Value Realization - I lead the delivery of Microsoft solutions and own team collaboration that accelerates consumption of Microsoft products across the entire cloud portfolio.\\\\n• Delivery and Project Management - I lead the strategic execution of project planning and customer-facing reviews, as well as manage key stakeholders to address agreed outcomes and priorities.\\\\n• Technical Fluency - I have foundational competency across a breadth of solution areas, effectively connecting customer business goals to Microsoft solutions.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
MIT Sloan School of Management
Master of Business Administration - MBA
Noble and Greenough School
High School
2012 — 2016
University College Cork
Bachelor's degree, English Language and Literature/Letters
2018
University of Pennsylvania
Bachelor's degree, English (major) and Computer Science (minor)
2016 — 2020
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