Mariana Walsh
Infrastructure Services (ISG) Strategy & Operations - Cost of Service Analytics & Forecasting Senior Advisor at Dell Technologies
- Role
- Cost of Service Analytics & Forecasting Senior Advisor - Services Engineering Strategy & Operations at Dell Technologies
- Location
- Nashua, NH, US
- LinkedIn followers
- 500 followers
About Mariana Walsh
Experienced Services Program Manager with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Management, Teamwork, Leadership, and Visio. Strong program and project management professional with a dual major Bachelors of Science Degree focused in Business Management and Economics with Concentration in International Business from Rensselaer Polytechnic Institute - The Lally School of Management and Technology.
Experience
Cost of Service Analytics & Forecasting Senior Advisor - Services Engineering Strategy & Operations
Jan 2021 — Present · Hopkinton, MA, US
Bridge the gap between the operational initiatives and financial commitments as well as improved the current AOP and Outlook forecasting processes. Consolidate, and communicate on-going status of AOP and BTC (Bend The Curve) cost-out commitments/savings via internal and external meetings on a weekly basis, Weekly preparation of the ISG executive readout deck presented to Doug Schmitt, which includes operational and financial performance summaries, which help to articulate the success and status of the ISG business, Collaborate on a weekly basis with a large set of global cross functional resources across supportability, finance, strategy and operations, tech support, etc. with the focus of integrating operational improvements with financial impacts, fostering a collaborative team environment, and establishing repeatable processes in order to illustrate succinct data driven insights executive level readouts, Dealt with and overcame data issue impacts, and lack of a standardized process to integrate operational and financial forecasting/performance whilst adapting to executive asks and tight timelines by incorporating lessons learned, standing up/continuously iterating processes and communicating changes rapidly to necessary stakeholders, Acted as the single point of contact for the Supportability leads and created a standard process in partnership with finance to reduce the churn of operational asks to the Supportability Product leads during the quarterly product SKU review initiative.
Education
Phillips Academy
High School, Preparatory School
2008 — 2011
Babson College
Master of Business Administration - MBA, Business Analytics
2018 — 2020
Rensselaer Polytechnic Institute
Bachelor of Science, Dual Business Management and Economics Concentration in International Business
2011 — 2015
Skills
- Social Media
- Microsoft Office
- Teamwork
- Leadership
- Management
- Microsoft Powerpoint
- Data Analysis
- Research
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Microsoft Visio
- Public Speaking
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