Mariana Lopez
Small Business Owner at Lopez Credit Repair Services, LLC
- Role
- Bilingual Fraud Specialist at Private Financial Group
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Mariana Lopez
I Verbally Do \"On-Site & Telephone Interpreting\" & \"Documentational Translation\" in Spanish and English For Businesses and Personal Communications To Resolve The Language Proficiency Business Costs :*$50.00 Per Hour or *$350.00 Monthly Business Retainer For Up To 10 Hours Per Month Personal Cost :*$35.00 Per Hour - Translating & Interpreting Services For:* Government * Jail * Prison * Courts * Attorneys * Immigration * Law Enforcement * Doctors * Hospitals * Banks * Financial Institutions * Verify Collections/Settle Collections * Mortgages * Real Estate Transactions * Insurance Agencies * Mechanics * Handy-Men * Disputes * Letters * Documents (Read & or Write)* Child Care Centers * Food Industry * Translate Business & Personal Ads * The General Public
Experience
Bilingual Fraud Specialist
Jan 2022 — Present · Omaha, NE, US
Investigate Claims, Strong Problem-Solving Skills, Strong Decision-Making Skills, Strong Oral/Communication Skills (Written/Verbal), Focus Attention On Detail & Accuracy, Multi Task on Dual Monitors Between Multiple Software Systems While Interacting on Phone, Ability To Work Independently In A Diverse Fast-Paced Deadline-Driven Environment, Ability To Prioritize Work Load, Knowledge of Regulation E&Z, Knowledge of Visa/Mastercard Operating Regulations, Investigative Mind For Proper Problem Solving, Compare Multiple Avenues of Processing Disputes/Chargebacks, Decide on Best Resolution Paths, Continuous Learner on Updated Networks, Inbound & Outbound Contact with Customers To Investigate Fraud/Possible Fraud, Track Time Framed Cases, Understand Compliance & Verification Procedures To Effectively Process Information, Enter Data Into Customer/Client Systems To Accurately Record & Keep Track of Card Holder/Credit Card & Debit Card Transactions/Case Information/ Investigate Disputes/Evaluate Disputes/Process Disputes & Evaluate Chargebacks, Monitor Systems Regularly To Detect Possible Fraudulent Behaviors, Earn Client & Customer Trust, Communicate With Customers Who Might Be At Risk of (Unknown) Credit Card Fraud, Knowledge of Fraud & Normal Authorization Process, Posses MicroSoft Office Systems/Solid Computer/Software Skills (Excel/Word/Power Point/Outlook/Learning Programs), Business Letter Writing/Typing/Reading Comprehension/Phone Etiquette/Conflict Resolution Skills
Education
Enterpreneurship Online/Personal Classes
Diploma of Education, Entrepreneurship Management
Catholic Charities
Certificate, Business Entrepreneurship
Iowa Western Community College
International Marketing
1996 — 1997
Pine Ridge Corp
Business Administration
1994 — 1995
Millard South High
Diploma, Spanish, English, Business
1990 — 1994
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