Mariana Ruiz
RN Case Manager
- Role
- Lead Case Manager at Healthfirst
- Location
- Waterford, NY, US
- LinkedIn followers
- 500 followers
About Mariana Ruiz
Highly motivated change agent focused on improving outcomes. Bringing over 14 years of experience I work with interdisciplinary teams, patients and families to maximize quality care, patient outcomes and meet target goal length of stay.
Experience
Lead Case Manager
Jun 2023 — Present · New York, NY, US
Manage a high volume caseload of approximately 131-146 MLTC members with complex chronic conditions, ensuring timely PCSP completion, hospital discharge follow ups, and regulatory compliance• Promoted to Team Lead in two years based on consistent performance, reliability, and ability to support team operations• Lead team meetings, onboard and precept new case managers, and act as a first point of support for clinical workflow and process questions• Monitor team time status and productivity trends, reinforce expectations, and model accountability while maintaining 95%+ audit accuracy and meeting all individual performance metrics
Education
University at Buffalo
BSN, Registered Nursing/Registered Nurse
2005 — 2009
University at Buffalo
Bachelor's degree, Psychology
2004 — 2009
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